design_thinking_design_sprint

By Annalise Haigh

NewLaw, legal innovation and LegalTech are all words we know (and love!), but in the words of the infamous Vanilla Ice is it time to “stop, collaborate and listen”?  Ok, not stop stop, but have you paused and come up for air recently? Taken time to really get a macro view of yourself, your work, your profession… even the world?! Just stopped and considered – what is my value? What value do I bring to my clients? Could I be of better value? If so, how do I action this?

We know that a key driver of legal innovation is to reduce repetitive tasks. The mindset is that anything we do which is formulaic should be automated. If you’ve reviewed an NDA recently (or purchase order, or routine sales agreement)… it’s time to stop, plan and automate. It may take some work, but the results are glorious.

The glorious result of taking these repetitive (often life sucking) tasks away from us is that we have more time to really create value (and enjoyment) by doing more high level and creative tasks — use our brains as a computer can’t. Using process design, technology and design thinking, the legal world now allows a lawyer to be much more than just the law. We are inventors, strategists and creators. But to embrace this fully, we also need to change how we work. I query whether we’re really utilising this new found “creative” space?

So no more NDAs, but as lawyers we are used to working hard – long hours have always been part and parcel of the job. You’ve likely just filled that gap with all the other tasks on your list. But let’s challenge this. We often hear people say (and let’s be honest… say ourselves) “I’m so busy I don’t have time to think”. Well that excuse is becoming less impactful. Remember better processes and technology has given you back some of your time.  So ask yourself: how are you going to optimise it?

I challenge us to use this time not just with other tasks on our list, but to stop, collaborate and listen. Why? Because we all have these highly intelligent minds, but to really ensure that we’re creating excellence, we need to give them time to think, without distraction, of the bigger picture. First, stop. Go to a cafe, go for a walk, or otherwise put yourself in a different physical space away from the usual distractions for an hour. If you are still in front of your computer and next to your phone it is simply too easy to fall back into old patterns and not take advantage of this additional time. Second, collaborate. This may be a friend, a colleague, a mentor, or perhaps at first you simply focus on what you want to collaborate upon and with whom. But brainstorming, ideating and strategic thinking is an exercise best practised with others that you can trust and that will challenge your preconceived notions. Finally, listen. Listen to that nagging voice in your head that has left you feeling like there is a better way to do things. The voice that challenges you to think about what is it that you do better than anyone else, and the things that your clients and colleagues truly value. Take the time to do your macro thinking — write, map, listen to a podcast or read. Think about the value of the work you are doing and who you’re doing it for. Do this once a week (day?!). Refine and revise your ideas. Show your ideas to new collaboration partners and challenge them to critique and build on those ideas. Throw things out and start again. Fail creatively.

This will be when we come up with the ideas and changes that will create the most impact in our lives (work or otherwise).  This is when we change the (legal) world!

If you do accept the challenge… please let me know how you went!

And for those who can’t get Vanilla Ice’s Ice Ice Baby out of their heads, listen here!

 


Annalise---bw---2Annalise is a member of the KorumLegal team with a passion for innovative and smart legal solutions. She practised for many years in a top-tier law firm and has experience in private M&A and company law. She believes the legal industry needs a breath of fresh air and is excited to embrace new legal solutions and LegalTech.

Related Articles by Firm
Legal Hierarchy and Accessibility
Customers focus on value instead of the hours engaged by lawyers ...
"You can’t manage what you don’t measure"
….so said a General Counsel in a recent discussion we had about the use of data in their legal department.
More for less, more for less, read all about it!
A summary of some of the actions GCs are taking in order to turn their challenges into opportunities ...
Diversity in the workplace
Make 2020 the year of real change.
The hidden benefit of using your inbox for legal project management
How to keep the flexibility of inbox management while getting rid of the poor visibility and control.
Is it time for a leadership check?
Covid-19 is making us re-evaluate the tools we use, the way we lead and is bringing our truest values to the forefront.
Resilience and opportunity – Your survival mindset
Covid-19 is going to force change upon all of us, acting as a catalyst for adjustments to our personal and professional lives.
Use the "crisis cycle" of coronavirus to pivot your legal practice for the better
We can take this opportunity to embrace and drive change.
Contracts – Why can't we make this process more efficient?
Contracts have been around for centuries. So, why is it that it remains a long, protracted, tedious and inefficient process?
The legal operating model – five key insights
Examining the combination of roles, skills, structures, processes, assets and technologies that allow an organisation to deliver on its strategy.
Three “must have” legal solutions to reduce costs and increase value
External forces are requiring business leaders to consider political, social and environmental impacts.
Adding value – A consultant's perspective
Adapting to the client's changing needs is at the core of the role.
Navigating a looming recession: Five strategies to prepare you for the storm clouds
The most common risk-mitigation strategies that legal teams take when facing a downturn in the market.
Investing in uncertain times is not a paradox, it is a solution
Redesigning legal processes can deliver efficiency gains of between 15% and 50%.
Three key skills I wish I'd been taught in my law degree
Legal educators must arm graduates with the tools needed to embark on their legal journey.
Are you optimising project management skills in your legal department?
Because you should! We all need to upscale our skillset in areas of people, process and technology.
NewLaw takes-off in Southeast Asia
Rob Shakespeare of KorumLegal discusses the market for flexible and innovative legal solutions in one of the world’s fastest-growing regions ...
Don’t suffer FOMO* for Southeast Asia LegalTech!
Avoid the 'fear of missing out' by embracing the incredible opportunities technology offers.
Accessing new markets in APAC – Essential questions you must ask!
New market opportunities in this region are immense, but there are challenges.
How technology drives managed legal services
Managed legal services are an increasing area of focus for consumers and are starting to make significant inroads into Asia and APAC.
Payments regulatory landscape in APAC: Six things to be aware of
Important considerations for payment service providers operating in Asia Pacific.
A journey from traditional working practices to a flexible workplace
Policies that let employees work remotely can improve productivity and reduce staff turnover.
Innovation in legal services: What it is and how we do it
To begin the innovation journey, we should first understand what we are talking about.
Managed legal services: part of a new paradigm for the legal solutions market
The emergence of alternative legal solutions is giving clients a lot more choice.
Your first 10 days as a legal consultant
The challenges facing legal consultants are unique and require a different set of skills to other employees.
Nobody's got time for that! General counsel and legaltech
How to overcome the lack of time, resources and knowhow needed to implement technology solutions.
Law as a process
How process design defines value, delivers efficiency and drives business strategy.
Lifting the veil on payments
Payments companies need to understand and comply with many complex laws and regulations.
Do you have what it takes? Successful, flexible careers for lawyers
KorumLegal takes a look at the type of lawyers and consultants it works with and the appeal of NewLaw.
Related Articles
Related Articles by Jurisdiction
Latest Articles
IHC Magazine: Dec 2024 issue with Counsel of the Year Awards 2024 and focus on Dispute Resolution
In this issue, we celebrate the IHC Counsel of the Year Awards, featuring insights from winning teams, delve into the future of dispute resolution with insights from in-house counsel, and sit down with Ben Bury, General Counsel of Gammon Construction, ...