Ula Cartwright-Finch and Alex Waksman of Herbert Smith Freehills explore the problems associated with witness testimony when an incident at work leads to an internal investigation. Using insights gleaned from the field of cognitive psychology, they reveal how fragile memory can be, the power of suggestion and the critical nature of (mis)leading questions. Here, they take us through the steps that counsel can take so as to diminish the effects associated with these concerns.
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